Exam Grievance Redressal Mechanism
The Examination Grievance Redressal Committee at IIMS is dedicated to addressing student concerns regarding examinations in a fair and transparent manner. The committee ensures that all grievances are heard, analyzed, and resolved promptly while maintaining confidentiality.
Functions of the Grievance Redressal Committee
Receiving complaints related to examinations and results
Analyzing the grievances and verifying their authenticity
Conducting meetings with concerned officers to reach a fair resolution
Communicating decisions to the concerned student(s) in a timely manner
Objectives of the Grievance Redressal Mechanism
Foster a cordial relationship between students and faculty while maintaining institutional dignity
Ensure an unbiased and systematic process for resolving exam-related issues
Provide a fear-free environment for students to express concerns
Maintain confidentiality and fairness in the resolution process
Guide students regarding rechecking and reevaluation procedures
Ensure grievances are resolved efficiently and transparently
Procedure for Lodging an Examination Complaint
Formal Registration
The aggrieved student submits a grievance form in the prescribed format to the Examination Section.
Forwarding
The Examination Section forwards the complaint to the concerned department for review.
Review & Resolution
The Grievance Redressal Committee thoroughly examines the case. For revaluation, the committee ensures results are published within 10 days of the request.
Revaluation/Re-totaling/Challenge Process
The Examination Section processes the revaluation and releases the updated results within the stipulated time.
Closure of Complaint
The grievance is considered resolved and closed when:
Documentation
All decisions made by the Grievance Redressal Committee are documented in the Minutes of Meeting (MoM) for future reference.